Shipping policy

We know you're excited about your order — and we work hard to get it to you as quickly as possible. Here's everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or US federal holidays will be processed the next business day.

Delivery Times

Standard orders ship from our US fulfillment partner: 3–5 business days from dispatch.

For certain items or high-volume orders, shipment may originate internationally: 7–20 business days from dispatch.

The estimated delivery time for your specific order will be confirmed in your shipping notification email.

Shipping Costs

US orders: Free shipping on all orders. International orders: shipping costs are calculated at checkout based on your location and order weight. You'll see the exact cost before completing your purchase.

Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number. Use it to follow your package in real time.

Delays & Issues

While we do our best to ensure timely delivery, occasional delays may occur due to carrier issues, weather, or high-demand periods. If your package hasn't arrived within the estimated window, please contact us and we'll make it right.

Lost or Damaged Packages

If your order arrives damaged or goes missing, reach out to us within 7 days of the expected delivery date at hola@veronnaessentials.com We'll resolve it quickly.