Privacy policy

Last updated: July 14, 2026

VERONNA ESSENTIALS operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). VERONNA ESSENTIALS is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, place in your cart, or purchase, return, or exchange.
  • Communications with us including the information you include when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information directly from you, automatically through the Services, from our service providers, and from our partners or other third parties.

How We Use Your Personal Information

We may use personal information to provide and improve the Services, process payments, fulfill orders, send order notifications, manage your account, arrange shipping, facilitate returns and exchanges, and create a thoughtful shopping experience tailored to you. We may also use your information for marketing communications, security and fraud prevention, and to comply with applicable legal obligations.

How We Disclose Personal Information

We may disclose your personal information to vendors and service providers who perform services on our behalf, to business and marketing partners, and as required by law. We do not sell your personal information.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites operated by third parties. We are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority.

Security and Retention of Your Information

We take reasonable measures to protect your personal information, though no security system is impenetrable. We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses of your data. To exercise any of these rights, please contact us using the details below.

International Transfers

Your personal information may be transferred, stored, and processed outside the country where you reside. Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this website and update the "Last updated" date accordingly.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

VERONNA ESSENTIALS CR 86D # 51-67 S, Bogotá D.C., Colombia Phone: +57 313 856 1037 hola@veronnaessentials.com